Infodepth’s shrink detection and analysis module gives retailers the power to strike
back against the numerous types of activities that result in store losses. Quite
often, these losses are down to a need for additional training but there are also
many occasions when the losses are a result of a more organised and criminal nature.
According to the Centre for Retail Research, total shrinkage for UK retailers in
2007 was over £7bn. Over 50% of this was due to employees, either as a result of
criminal behaviour or lack of knowledge at POS.
In order to counter these alarming
figures, Infodepth’s retail shrink module allows the identification of:
- Highest risk operators
- Highest risk transactions
- Comparisons at branch or operator level to the company average for all transactions
- Analysis of usage patterns of cards employed in transactions
- Opportunities for re-training operators
- Historical behaviour patterns
- Transaction sequences that have failed your own pre-set rules
Infodepth’s shrink module works alongside our Data Warehouse, which contains every
till receipt across your estate for many years.
You will setup a number of pre-set rules that, if triggered during the nightly Infodepth
load, will alert the relevant people either immediately or the next morning.
These could be as simple as “any refund over £50” or as complicated as a specified
sequence of transactions on the same till.
Infodepth’s consultants will provide recommended rules that are known to have been
beneficial in other retail companies.
Once a rule is broken, reports can be retrieved immediately that allow analysis
of what has caused the event. Then, with a few mouse clicks, analyse in greater
detail what other transactions might have surrounded that event.
Once the message gets around your estate that you can see any fraudulent activity
as soon as it happens – or at worst the next day – you are on the way to cutting
back the losses and adding more direct revenue to your bottom line.
Infodepth’s shrink module pays for itself within a few weeks or months – it’s time
to get started.